Domestic Shipping

SHIPPING POLICY

How long does shipping take?

Orders typically take 1–3 business days to process and pack. However, due to the unpredictable nature of the shipping industry, delays may occasionally occur. If you have questions or concerns, please contact us at support@mirasafety.com .

 

Kindly note the following:

• If you choose the free shipping option, we choose the most feasible shipping method to your location. Free shipping includes anywhere in the U.S., including Alaska, Hawaii, and Puerto Rico. 
• We may require an order confirmation from you via phone or email if our system suspects an unauthorized transaction, in which case we will notify you immediately.
• Should you encounter a backorder, we will email you with a shipping estimate. (Usually, new batches of product arrive on a weekly basis.)
• Lead time refers to the internal processing time at the warehouse. Transit time is determined by the shipping option you select.

Order Changes & Cancellations:

You may cancel an order at any time prior to shipment by emailing support@mirasafety.com.

If an order is refused or returned to us, the carrier may charge a return fee, which will be deducted from your refund.

Orders may be held due to weather conditions or pending restocks.

Orders are processed and shipped during regular business hours (Monday through Friday, excluding holidays).

Please email us at support@mirasafety.com if you need more information.

Shipping Method Adjustment Disclaimer

Vendor reserves the right to modify the selected shipping carrier or service level at its discretion in order to prevent delays, resolve carrier-related issues, or ensure successful delivery. This may include switching between carriers such as USPS, UPS, DHL, or other available providers.

In certain cases, the selected shipping method may be upgraded or downgraded based on carrier availability, operational considerations, delivery reliability, or other shipping constraints at the time of fulfillment. For example, a shipment may be transferred from USPS to UPS or DHL, or vice versa.

If the shipping service originally purchased differs significantly in cost from the service ultimately used, the vendor may adjust the service level accordingly. Customers who require the originally selected service may request that service, but may be responsible for paying any applicable difference in shipping cost if the originally selected service is unavailable or significantly more expensive at the time of shipment.

All such adjustments are made at the vendor’s reasonable discretion and in the interest of ensuring safe and timely delivery.

 

Tracking Information:

Once your order ships, you’ll receive a confirmation email with tracking details so you can follow your package every step of the way.

Lost or Stolen Packages:

MIRA Safety is not responsible for lost or stolen packages marked as “Delivered” by the carrier. If this occurs, please contact the shipping carrier directly or reach out to our support team for further guidance.

Shipping to P.O. Boxes & APO/FPO Addresses:

We can ship to P.O. Boxes and APO/FPO addresses. However, delivery times may vary and tracking updates may be limited.

Multiple Packages:

If your order contains multiple items, they may ship separately depending on availability. You’ll receive separate tracking emails if your order is split.

Shipping Delays Disclaimer:

We are not responsible for shipping delays caused by weather, carrier issues, customs processing, or other circumstances beyond our control.

Customs & Import Duties: For international orders (including Canada), customers are responsible for all customs fees, duties, tariffs, and import taxes. MIRA Safety LLC  is not liable for any of these charges or for delays caused by customs processing

Holiday Shipping:

During peak seasons and holidays, carriers may experience additional delays. Please plan accordingly and allow extra time for delivery.

Address Changes / Intercepts:

Once an order leaves our facility, we cannot change the shipping address. If the address is incorrect and the order ships, you may attempt an intercept through the carrier, which could incur fees that must be paid by the customer.

Shipping Destinations:

We currently ship to:

• Continental United States

• Hawaii and Puerto Rico (please allow up to 25 business days)

• Canada

Please email us at support@mirasafety.com if you need more information.